Privacy Policy Of Sapid Research Ltd

Effective Date: 26/11/2023

1.Information We Collect

We collect various types of information to provide and improve our services. This may include:

1. Personal Information:

• Identifiers: Name, email address, mailing address, phone number, and job title.
• Professional Information: Company name, industry, role, and other business-related data.
• Payment Information: Credit card details or other payment methods when applicable.

1. Automatically Collected Information:

• Cookies and Usage Data: Information about your interactions with our website, such as IP address, browser type, operating system, and browsing behaviour (collected via cookies, web beacons, and similar tracking technologies).

1. Survey and Research Data:

• Research Responses: When you participate in a survey or study, we may collect opinions, preferences, demographic information, and other relevant data.

2.How we use your Information

We use the information we collect for the following purposes:

• To Conduct Market Research: Analysing and aggregating data to provide insights, trends, and recommendations for our clients.
• To Improve Our Services: Enhancing the user experience on our website, developing new features, and improving our offerings based on feedback.
• To Communicate: Responding to inquiries, providing support, and sending relevant updates, newsletters, or marketing communications (with your consent).
• To Process Payments: Handling billing and payments for services provided.
• To Ensure Compliance: Fulfilling legal obligations, such as complying with court orders or government regulations.

3. Sharing and Disclosure of Information

We may share your information under the following circumstances:

•         With Clients: When conducting research, we may share aggregated and anonymised data with our clients. Personal information is never shared unless explicitly consented by the individual.

•         With Service Providers: We may share your information with trusted third-party service providers who assist us in conducting business operations (e.g., payment processors, IT services). These providers are bound by confidentiality agreements.

•         For Legal Reasons: If required by law or if we believe that disclosure is necessary to protect our rights, investigate fraud, or ensure safety.

•         In Case of Business Transfer: If our company is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Your Choices and Rights

You have certain rights regarding your personal information, including:

•         Access and Correction: You can request access to or correction of the personal information we hold about you.

•         Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

•         Data Deletion: You can request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations or legitimate business purposes).

•         Cookie Preferences: You can adjust your browser settings to refuse cookies, though this may impact your experience on our website.

5. Security

We prioritise the security of your personal information. We employ industry-standard security measures, such as encryption and secure servers, to protect your data from unauthorised access, disclosure, or alteration.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or necessary for legitimate business purposes.

7. International Data Transfers

If you are located outside of the country where our servers are based, your information may be transferred, stored, and processed in a country with different data protection laws. By using our services, you consent to such transfers.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or sending an email. Please review the policy periodically to stay informed about how we protect your information.

10. Contact Us

 If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

•         Email: [email protected]

•         Phone: +971 585341618 / +91 7391895245

•         Mailing Address: SHAMS Business Centre, Al Messaged, Sharjah, UAE

This Privacy Policy aims to give transparency into how Sapid Research handles personal information and demonstrates the commitment to data protection and privacy compliance.